Shipping policy

Thank you for shopping with 1MD Nutrition. This policy explains our order processing and shipping procedures.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

During peak shopping periods or unexpected operational disruptions, processing may take longer.

Once your order has shipped, we will send a shipping confirmation email with tracking information where available.

2. Shipping Destinations

Available shipping destinations and shipping methods will be displayed at checkout.

Shipping availability may vary by destination, product, and carrier. Please confirm that your address is eligible for the selected shipping method before completing your purchase.

3. Estimated Delivery Times

For eligible domestic U.S. orders, estimated delivery is generally 5–10 business days after dispatch.

International delivery, where available, may take longer depending on the destination, carrier, customs processing, and selected shipping method.

These timeframes are estimates rather than guaranteed delivery dates. If a different estimate is displayed at checkout, please refer to the information provided for your order.

4. Shipping Fees

Available shipping methods and applicable shipping charges will be displayed at checkout before payment is completed.

Any free-shipping promotion is subject to the conditions stated in the relevant offer.

5. Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking details.

Please allow up to 48 hours after dispatch for tracking information to appear or update in the carrier's system.

If you have questions about your shipment, contact us with your order number.

6. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If you notice an address error, contact us as soon as possible. We will make reasonable efforts to assist before fulfillment or dispatch, but changes cannot be guaranteed after an order has been processed or shipped.

Additional shipping charges may apply if a parcel must be reshipped because of incorrect information provided at checkout, subject to applicable law.

7. Delayed, Lost, or Damaged Packages

If your order appears delayed, cannot be located, or arrives damaged, contact us at fziuxgxfu@gmail.com.

Please include your order number, tracking information, and photos of any visible damage where applicable.

We will review the available information and work toward an appropriate resolution.

8. International Duties and Taxes

International shipments, where available, may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Responsibility for these charges will be determined by the terms displayed at checkout and applicable law.

9. Contact Us

For shipping questions, contact:

1MD Nutrition
Email: fziuxgxfu@gmail.com